Service
Details and terms
Residential
Your Guide to a Cleaner,
Easier Trash Day
Tired of trash day headaches? Binzey's here to help! We offer a variety of services to make your life easier, from our regular Bin Valet and Cleaning to our Cardboard Courier, and even those big cleanups with our Big Haul and Super Scoopers. Here's a clear explanation of how each service works.
We keep you informed every step of the way. Get a 15-minute arrival email with tracking, plus a follow-up email with a picture confirming your completed service.
Never Miss a Beat
with Binzey's Notifications
Binzey keeps you informed every step of the way. You'll receive an email notification approximately 15 minutes before your Bin Valet is scheduled to arrive at your property. This gives you a heads-up so you know when to expect us, and you can make any necessary preparations.
Know When to Expect Us
Our email notifications allow you to track your Bin Valet's estimated arrival time. This real-time tracking feature gives you greater control over your schedule and lets you see exactly when your service will begin.
Track Your Bin Valet's Progress
After your Bin Valet service is complete, you'll receive a follow-up email that includes a picture of your completed service. This provides visual confirmation that your bins have been taken to the curb, returned to their place, or that other services were completed, giving you peace of mind.
Visual Proof of Service
Behind the Binzey Magic:
How It Works & FAQs
Curious about the magic behind the disappearing (and reappearing) bins? We've answered some of the most common questions we get about our service, so you can see how Binzey makes trash day disappear (almost like magic!).
Bin Valet
Here's how your Bin Valet service will work: Getting started with Binzey's Bin Valet service is simple! Your service will begin on your next scheduled trash day in the week following your sign-up. We'll use this time to add your information to our system and optimize our routes. For example, if your trash is collected Friday at 8:00 AM, our team will move your bins to the curb between 4:30 PM and 11:30 PM Thursday evening, or in some cases, as late as Friday morning, at least 2 hours before pickup. You can expect an email notification typically within 15 minutes of our arrival, including a picture of your bins at the curb. We'll then return your bins Friday evening between 4:30 PM and 11:30 PM, and send you another email with a picture confirming their return.
-
Binzey Terms & Conditions of Service: Bin Valet Service
This is an agreement between you and Binzey LLC (and its affiliates, "Binzey" or "we"). Before using Binzey's Bin Valet service, please read these Binzey Terms and Conditions of Service, the Binzey Privacy Notice, the Binzey Recurring Payment Terms and Conditions, and other applicable rules, policies, and terms on the Binzey website or available through your Binzey app (collectively, this "Agreement"). By using Binzey's Bin Valet service, you agree to be bound by these terms. If you do not accept these terms, you may not use Binzey's Bin Valet service.
Bin Valet Service Agreement
You agree to hire Binzey LLC to manage your waste and recycling cans at the specified address.
You agree to pay Binzey in advance for the service period selected.
Definitions
"Bin Valet" refers to Binzey's can management service, including the Binzey app and related services.
"Software" means all software (including updates) and related documentation provided for use with Binzey.
"Helpers" are people employed or contracted by Binzey LLC to provide the Bin Valet service.
Home Access
By subscribing to Bin Valet, you authorize Binzey and its helpers to access your property to take out and return your waste and recycling cans.
You confirm you have the right to grant this access.
Ensure Binzey or its helpers can access your cans on the scheduled service dates.
No credit or refund will be provided if access is not available.
Service Details
Service days and times are subject to change due to holidays, weather, or unforeseen circumstances. Binzey will do its best to notify customers of any changes.
Binzey or its helpers will take out your waste and recycling cans the evening before your designated trash day and return them the evening after pick-up.
Binzey will manage up to 2 bins per week, totaling 8 bins per month. More than 2 bins will be a separate charge.Binzey or its helpers will take out your waste and recycling cans on your designated trash day and return them after pick-up.
Binzey will manage 1 waste can and 1 recycling can per week, totaling 8 visits per month.
Service Commencement
Your Bin Valet service will begin on your next scheduled waste collection day in the upcoming week. For example, if you sign up on a Monday and your regular trash pickup is on Fridays, your Binzey service will start the following Friday, not the Friday of the same week you signed up.
This allows us time to properly integrate your information into our system, optimize our routes for efficient service, and coordinate with our team.
Please allow 24-48 hours for payment processing.
You will receive a confirmation email with your service start date.
Service commencement may be delayed in rare cases due to unforeseen circumstances.
Can Access
You must ensure Binzey or its helpers have access to your cans on the scheduled service day.
This includes providing gate entry codes, lock combinations, and relocating pets.
No service will be provided if access is blocked, and no credit or refund will be given.
Binzey reserves the right to decline service for any reason.
Pricing and Payment
General: All prices are subject to change.
Bin Valet: You agree to pay Binzey the current fee for the service period selected (monthly, semi-annual, or yearly) plus applicable taxes.
Binzey may change the fee at any time with 2 months' notice.
If you do not agree with the new fee, you can cancel the service.
Service is billed at the beginning of each service period on a recurring basis. Billing continues until you cancel the service.
All applicable taxes will be added to the service fee.
Cancellation, Transfers, and Refunds
Bin Valet: You may cancel your Bin Valet service at any time. All payments are non-refundable. You may transfer or gift your remaining service to another party within our service area. To cancel, transfer, or gift your service, please contact customer support.
Responsibilities
Pets: You are responsible for restraining your pets.
Vehicles: Binzey is not responsible for any damage caused to vehicles by waste or recycling cans.
Safety: You must maintain code compliance with city regulations, such as fencing and gates.
Customer Satisfaction: If you are not satisfied with the service, notify Binzey within 7 days to resolve the issue.
Changes to Binzey
We may change, suspend, or discontinue Binzey at any time without notice.
Changes to this Agreement will be posted on the Binzey website.
Continued use of Binzey constitutes acceptance of the revised terms.
Contact Information
For help, contact Customer Service at help@binzey.com.
Short-Term Rental Liability
If the property is used for short-term rentals, Binzey is not liable for any fines or penalties from the Homeowner Association (HOA) related to trash can management. The customer is responsible for following all HOA rules.
Disputes/Binding Arbitration
Any dispute arising from this Agreement or Binzey services is subject to binding arbitration and other terms in the Binzey Conditions of Use. By using Binzey, you agree to these terms.
Disclaimer
Binzey is not responsible for damage to waste or recycling cans or property due to acts of nature, fire, vandalism, misuse, or abuse.
Binzey is also not liable for damage to vehicles caused by waste or recycling cans.
Binzey is not responsible for trash that is not removed by the city, due to city regulations.
Binzey is not responsible for any items that are placed in the customers trash cans by a third party.
Binzey is not responsible for any fines that are applied by the city due to improper trash placement by the customer.
Binzey is not responsible for any damage to the customers property due to weather.
-
We move your trash bins to the curb before your scheduled trash pickup and return them to their designated spot afterward.
-
We move bins to the curb the evening before your trash pickup day and return them the same day after pickup. Exact times depend on your local trash collection schedule.
-
Pricing may vary depending on the number of bins.
Weekly Service: Starting at $35.75 per month for 1-2 bins.
Contact us for a personalized quote.
help@binzey.com
989-998-2469 -
We accept credit/debit cards. All payment plans are recurring unless canceled before the next billing date.
-
We monitor holiday schedules and adjust our service accordingly. We will move your bins the morning of the revised pickup day.
-
Yes, we operate in most weather conditions. In extreme weather, we may adjust schedules for safety and will notify you.
-
We will still return your bin to its designated spot and can assist with re-coordinating if needed.
-
We handle your bins carefully to avoid damage to them or your property. We ensure bins are placed neatly at the curb and returned to their original spot.
-
You can sign up on our website or by calling us. We will need your address, trash pickup schedule, and number of bins to confirm your start date.
-
Yes, you can pause or cancel at any time with at least 14 days' notice. There are no hidden fees for stopping service. There are no refunds for canceling 6-month or annual plans.
-
Contact us or check our service area map on our website to see if we serve your area.
-
You can update your account details, payment method, or service schedule via our online portal or by contacting customer service.
-
Yes, we handle trash, recycling, and compost bins.
-
We will still move your bin to the curb and back unless you notify us in advance.
-
We primarily serve residential customers but can discuss custom solutions for small businesses.
-
Our pricing is transparent, with no hidden fees. Any extra services, like bin cleaning or managing additional bins, will have clearly stated costs.
Big Haul
-
$350 One Day Rental - We Dump For You
For those projects demanding immediate action, Binzey's Big Haul offers a streamlined one-day rental solution. We deliver our robust 15-yard dump trailer directly to your location, equipped with user-friendly features like rear barn doors and a hydraulic lift for effortless loading. Load at your own pace, haul and dump as needed within your rental period, and once you're finished, we handle the final pickup and disposal. This efficient service allows you to tackle your cleanup quickly and effectively, freeing you to focus on what truly matters. Experience the convenience of a clutter-free space in just one day
-
When your project demands a bit more time, Binzey's Big Haul offers a convenient three-day rental. We deliver our spacious 15-yard dump trailer directly to your site, providing ample time to load debris at your own pace. With features like rear barn doors and a hydraulic lift, loading and unloading are simplified. Enjoy the flexibility to haul and dump as needed throughout your three-day period. Once your project is complete, we handle the final pickup and disposal, ensuring a clean and clutter-free space. This extended rental allows for thorough project completion, giving you the time and resources needed to get the job done right.
-
For extensive projects and large-scale cleanups, Binzey's Big Haul offers a comprehensive 7-day rental. This extended period provides the ultimate flexibility, allowing you to manage complex tasks at your own pace. We deliver our 15-yard dump trailer directly to your location, equipped with features designed for ease of use, like rear barn doors and a hydraulic lift. Load, haul, and dump as often as required throughout the week, ensuring you have ample time to complete your project thoroughly. When you're finished, we handle the final pickup and disposal, leaving you with a clean and organized space. This 7-day rental is the ideal solution for large renovations, major landscaping projects, or any situation requiring a significant amount of debris removal.
-
This is an agreement between you and Binzey LLC (and its affiliates, "Binzey" or "we"). Before using Binzey's Big Haul service, please read these Binzey Terms and Conditions of Service, the Binzey Privacy Notice, and other applicable rules, policies, and terms on the Binzey website or available through your Binzey app (collectively, this "Agreement"). By using Binzey's Big Haul service, you agree to be bound by these terms. If you do not accept these terms, you may not use Binzey's Big Haul service.
Big Haul Service Agreement
By using Binzey’s Big Haul service, you agree to the following terms:
The Big Haul service provides a level trailer load for the removal of trash or debris. The trailer is not to be filled higher than the side walls of the trailer.
You are responsible for loading the trailer yourself in a safe and secure manner.
You must provide Binzey with appropriate notice regarding when you would like the trailer picked up. A minimum of 24 hours notice is required.
If you tow the trailer for any reason, you assume full responsibility for any damages incurred for the duration of your rental. You are responsible for any tickets or fines that are acquired while the trailer is in your care.
Binzey is not responsible for any injuries sustained while loading and/or unloading items into the trailer. Please load responsibly.
Binzey is not liable for any damages to other property or vehicles due to the misuse or negligence of the renter.
Payment must be made in advance through the Binzey website.
The customer is responsible for any over weight fees that may be incurred at the landfill.
Prohibited items include but are not limited to: hazardous materials, paint, tires, and chemicals. A list of prohibited items can be viewed on the Binzey website.
The trailer must be placed on a solid level surface.
Trailer placement is at the drivers discression, and the driver has the right to refuse placement if the location is deemed unsafe.
Any damage to driveways or property due to trailer placement is the customers responsibility.
By utilizing this service, you acknowledge and accept these terms.
Definitions
"Big Haul" refers to the trailer rental trash and debris removal service.
"Helpers" are people employed or contracted by Binzey LLC to provide the Big Haul service.
Service Details
See the Big Haul section of the Binzey website for details on the trailer rental service.
Service Commencement
Big Haul service commencement will be scheduled after payment is processed and customer scheduling is completed.
Pricing and Payment
Payment for Big Haul services is due in advance when you book the service through the Binzey website. We accept major credit cards.
Cancellation and Refunds
Big haul service is non-refundable once the trailer has been delivered.
Responsibilities
Vehicles: Binzey is not responsible for any damage caused to vehicles by the Big Haul trailer.
Customer Satisfaction: If you are not satisfied with the service, notify Binzey within 7 days to resolve the issue.
Changes to Binzey
We may change, suspend, or discontinue Binzey at any time without notice.
Changes to this Agreement will be posted on the Binzey website.
Continued use of Binzey constitutes acceptance of the revised terms.
Contact Information
For help, contact Customer Service at help@binzey.com.
Disputes/Binding Arbitration
Any dispute arising from this Agreement or Binzey services is subject to binding arbitration and other terms in the Binzey Conditions of Use. By using Binzey, you agree to these terms.
Disclaimer
Binzey is also not liable for damage to vehicles caused by the Big Haul trailer.
Binzey is not responsible for damage to personal items that are placed in the Big Haul trailer.
Binzey is not responsible for damage to underground utilities that are not properly marked by the customer.
Binzey is not responsible for any damage to the customers property due to weather.
-
Generous Capacity: 15 cubic yards, perfect for large-scale cleanups.
Convenient Dimensions: Height: 4 feet, Length: 14 feet, Width: 7 feet.
-
Renting the Big Haul saves you time and effort. We deliver the trailer to your location, allowing you to load it at your convenience. You can haul and dump contents as many times as you like during the rental period. Once you're finished, we'll take the final load upon removal, eliminating the need for you to transport the debris yourself. This simplifies your project and lets you focus on the task at hand.
-
The trailer features an easy-to-use hydraulic lift, rear barn doors for easy loading, and is road-ready.
-
You can schedule your Binzey's Big Haul Weekly 15-yard dump trailer rental right here on our website. You can also contact us by phone at (989) 998-BINZ (2469) or by email at help@binzey.com.
-
The pricing listed covers rentals up to 7 days. Please contact us to discuss options for longer rental periods.
-
We cannot accept any hazardous waste. If you are unsure if we accept an item, please contact us for clarification.
-
We cannot accept any hazardous waste. If you are unsure if we accept an item, please contact us for clarification.
To ensure proper and safe disposal, we cannot accept the following items:
Dirt or Compost
Liquids
Paints
Batteries
Tires
Drums
Appliances
Hazardous waste
Here's how our Big Haul Works: Got a big cleanup? Binzey's Big Haul is your answer! Snag a 15-yard dump trailer by booking online!– we'll drop it right at your desired location. Load it up at your own pace, using those handy barn doors, and haul away as much as you need during your rental (starting at just $350!). When you're done, we whisk it all away, dumping the final load, leaving you clutter-free. Just a heads-up, we can't take the messy stuff like dirt, paint, or hazardous waste, so give us a shout if you're unsure about anything. Let Binzey make your cleanup a breeze!
Super Scoopers
Here's how our Super Scoopers Works: Super Scoopers? Simple. They're your yard's cleanup crew, specifically targeting the unpleasant deposits left by your furry friends. Think of it as a precision extraction, removing those unwanted payloads and restoring your yard's pristine condition. They operate on a schedule that fits your life – weekly, bi-weekly, or monthly – and tackle yards up to half an acre, with custom solutions for the big boys. The process? Streamlined. Trained techs swoop in, locate, and remove the waste, bagging it up and hauling it off, adhering to all the local rules. We're talking sealed bags, disinfected equipment, the works. It's about taking the dirty work off your plate, giving you back your time and a healthier yard. Plus, you can bundle it with other Binzey services for a full waste-management blitz. Bottom line: Super Scoopers gets the job done, efficiently and cleanly, so you can enjoy your yard, not endure it.
-
Imagine stepping into your backyard, a space ready for laughter, play, and relaxation, free from the worry of pet waste. Super Scoopers transforms that vision into reality, providing a reliable weekly service that banishes those unwanted deposits. We understand your time is precious, so we handle the dirty work meticulously, ensuring every corner of your yard is clean and healthy. Our trained technicians arrive prepared, carefully removing and responsibly disposing of all pet waste, leaving you with a fresh, revitalized outdoor space. Reclaim your weekends, enjoy the peace of mind that comes with a spotless yard, and let Super Scoopers handle the rest.
-
Life gets busy, but a clean backyard shouldn't be a luxury. Super Scoopers' bi-weekly service offers the perfect balance, ensuring your yard stays consistently fresh and inviting. We tackle the pet waste, so you don't have to, providing reliable, thorough cleanings every other week. It’s the ideal solution for maintaining a healthy outdoor space without the constant chore. Enjoy more time for what matters, knowing Super Scoopers is keeping your yard clean and ready for enjoyment.
-
Sometimes, you just need a fresh start. Super Scoopers' monthly service offers a thorough reset for your backyard, perfect for those who want occasional, deep cleanings. We'll banish accumulated pet waste, leaving your outdoor space revitalized and ready for enjoyment. It's the ideal solution for maintaining a baseline of cleanliness and tackling those times when life gets a little too hectic. Let us handle the deep clean, so you can enjoy your yard to its fullest, month after month
-
This is an agreement between you and Binzey LLC (and its affiliates, "Binzey" or "we"). Before using Binzey's Super Scoopers service, please read these Binzey Terms and Conditions of Service, the Binzey Privacy Notice, and other applicable rules, policies, and terms on the Binzey website or available through your Binzey app (collectively, this "Agreement"). By using Binzey's Super Scoopers service, you agree to be bound by these terms. If you do not accept these terms, you may not use Binzey's Super Scoopers service.
Super Scoopers Service Agreement
By using Binzey’s Super Scoopers service, you agree to the following terms:
The Super Scoopers service includes the removal and haul-away of pet waste from your property.
By subscribing to Super Scoopers, you give Binzey the right to enter your property to complete the task as expected.
You must ensure our team has safe and unobstructed access to the areas requiring service. This includes unlocking gates, and restraining pets.
Binzey is not liable for any damage to gates, yards, pets, or other property while performing this service, unless due to gross negligence on the part of Binzey.
Either party may terminate the service at any time with 24 hours notice.
Payment must be made in advance through the Binzey website, or through a recurring subscription.
Super Scoopers service does not include the removal of pet waste inside of the home.
Super Scoopers service is limited to the removal of dog feces. Cat feces inside of litter boxes is not included.
By utilizing this service, you acknowledge and accept these terms.
Definitions
"Super Scoopers" refers to the pet waste removal and haul away service.
"Helpers" are people employed or contracted by Binzey LLC to provide the Super Scoopers service.
Home Access
By subscribing to Super Scoopers, you authorize Binzey and its helpers to access your property to remove pet waste.
You confirm you have the right to grant this access.
Ensure Binzey or its helpers can access your pet waste areas on the scheduled service dates.
No credit or refund will be provided if access is not available.
Service Details
See the Super Scoopers section of the Binzey website for details on the pet waste removal service.
Service days and times are subject to change due to holidays, weather, or unforeseen circumstances. Binzey will do its best to notify customers of any changes.
Service Commencement
Super Scoopers service commencement will be scheduled after payment is processed and customer scheduling is completed.
Area Access
You must ensure Binzey or its helpers have access to your pet waste areas on the scheduled service day.
This includes providing gate entry codes, lock combinations, and relocating pets.
No service will be provided if access is blocked, and no credit or refund will be given.
Binzey reserves the right to decline service for any reason.
Pricing and Payment
Payment for Super Scoopers services is due in advance when you book the service through the Binzey website, or through a recurring subscription. We accept major credit cards.
Cancellation and Refunds
Super Scoopers service can be canceled with 24 hours notice.
Recurring subscriptions can be canceled at any time.
Responsibilities
Pets: You are responsible for restraining your pets.
Customer Satisfaction: If you are not satisfied with the service, notify Binzey within 7 days to resolve the issue.
Changes to Binzey
We may change, suspend, or discontinue Binzey at any time without notice.
Changes to this Agreement will be posted on the Binzey website.
Continued use of Binzey constitutes acceptance of the revised terms.
Contact Information
For help, contact Customer Service at help@binzey.com.
Disputes/Binding Arbitration
Any dispute arising from this Agreement or Binzey services is subject to binding arbitration and other terms in the Binzey Conditions of Use. By using Binzey, you agree to these terms.
Disclaimer
Binzey is not responsible for any damage to pets that are not properly restrained during services.
Binzey is not responsible for any damage to the customers property due to the removal of pet waste.
-
Super Scoopers removes pet waste from your yard, keeping it clean and healthy.
-
Pet Patrol offers weekly, bi-weekly, and monthly recurring plans.
-
Our prices are based on yard sizes up to 1/2 acre. For larger yards, please call or message us to inquire about personalized pricing.
-
Pet Patrol offers flexible scheduling options to fit your needs. Trained technicians will come to your property and remove all pet waste so you can spend time enjoying your yard, not cleaning it.
-
Pet Patrol provides convenience by taking care of the dirty work, helping to keep your yard clean, and reducing health hazards. The services are also offered at affordable rates, with a satisfaction guarantee.
-
Customers can bundle Pet Patrol with other Binzey services for a comprehensive waste management solution
-
Pet Patrol provides a cleaner, healthier yard for your family and pets, more free time to enjoy the outdoors, and a hassle-free service.
-
We carefully bag and whisk away the "deposits" to the appropriate waste receptacle. Rest assured, we follow all local regulations and prioritize hygiene, using sealed bags and disinfecting our equipment to keep things clean and worry-free. Think of us as giving those unwanted "deposits" a one-way ticket out of your yard, leaving you with a fresh, clean space to enjoy.
Cardboard Courier
Here's how our Cardboard Courier service works: We make recycling your cardboard boxes simple and convenient. Our weekly pickup schedule can vary for your area. you will be assigned your weekly schedule after subscribing based on other subscribers in your area. We pick up between 9am and 5pm on your scheduled service day. Whether you need a one-time pickup or recurring service, simply schedule your desired date. You'll receive an email notification approximately 15 minutes before our arrival. On your scheduled service day, ensure your flattened cardboard boxes are easily accessible outside of your home or business. Please keep the boxes dry and protected from the weather until your pickup day. Once we've collected your cardboard, you'll receive a follow-up email confirming completion of service. We'll take care of the rest!
-
Overwhelmed by a mountain of cardboard after moving or spring cleaning? Cardboard Courier's one-time pickup service makes it easy to reclaim your space! We handle everything – just gather your boxes and we'll swoop in to break them down, haul them away, and recycle them responsibly.
-
Say goodbye to cardboard clutter and hello to savings! With Cardboard Courier's bi-weekly residential service, we handle all your cardboard recycling needs, from breaking down boxes to hauling them away, for just $14.99. Plus, combine our service with Bin Valet and pay only $9.99 — that's a 33% discount! Enjoy a cleaner, greener home without lifting a finger.
-
Keep your business clutter-free and eco-friendly with Cardboard Courier's weekly commercial cardboard recycling service! We handle everything from breakdown to removal, saving you time, money, and space while boosting your sustainability efforts.
-
Binzey Terms & Conditions of Service: Cardboard Courier Service
This is an agreement between you and Binzey LLC (and its affiliates, "Binzey" or "we"). Before using Binzey's Cardboard Courier service, please read these Binzey Terms and Conditions of Service, the Binzey Privacy Notice, and other applicable rules, policies, and terms on the Binzey website or available through your Binzey app (collectively, this "Agreement"). By using Binzey's Cardboard Courier service, you agree to be bound by these terms. If you do not accept these terms, you may not use Binzey's Cardboard Courier service.
Cardboard Courier Service Agreement
By using Binzey’s Cardboard Courier service, you agree to the following terms:
The Cardboard Courier service includes the collection and removal of flattened cardboard boxes from your designated collection point.
Cardboard must be flattened and bundled.
You must provide Binzey with a clear and accessible collection point.
Binzey is not responsible for cardboard that is wet or heavily soiled.
Payment must be made in advance through the Binzey website, or through a recurring subscription.
Binzey has the right to refuse service if the cardboard is not properly prepared.
By utilizing this service, you acknowledge and accept these terms.
Definitions
"Cardboard Courier" refers to the cardboard box removal service.
"Helpers" are people employed or contracted by Binzey LLC to provide the Cardboard Courier service.
Home Access
By subscribing to Cardboard Courier, you authorize Binzey and its helpers to access your property to collect cardboard.
You confirm you have the right to grant this access.
Ensure Binzey or its helpers can access your cardboard on the scheduled service dates.
No credit or refund will be provided if access is not available.
Service Details
See the Cardboard Courier section of the Binzey website for details on the cardboard removal service.
Service days and times are subject to change due to holidays, weather, or unforeseen circumstances. Binzey will do its best to notify customers of any changes.
Service Commencement
Cardboard Courier service commencement will be scheduled after payment is processed and customer scheduling is completed.
Area Access
You must provide Binzey with a clear and accessible collection point.
Binzey reserves the right to decline service for any reason.
Pricing and Payment
Payment for Cardboard Courier services is due in advance when you book the service through the Binzey website, or through a recurring subscription. We accept major credit cards.
Cancellation and Refunds
Cardboard Courier service can be canceled with 24 hours notice.
Recurring subscriptions can be canceled at any time.
Responsibilities
Customer Satisfaction: If you are not satisfied with the service, notify Binzey within 7 days to resolve the issue.
Changes to Binzey
We may change, suspend, or discontinue Binzey at any time without notice.
Changes to this Agreement will be posted on the Binzey website.
Continued use of Binzey constitutes acceptance of the revised terms.
Contact Information
For help, contact Customer Service at help@binzey.com.
Disputes/Binding Arbitration
Any dispute arising from this Agreement or Binzey services is subject to binding arbitration and other terms in the Binzey Conditions of Use. By using Binzey, you agree to these terms.
Disclaimer
Binzey is not responsible for damage to cardboard boxes due to weather.
Binzey is not responsible for any damage to the customer's property due to the placement of cardboard boxes.
-
The service is available to homeowners, businesses, and Homeowners Associations (HOAs) within Binzey's service areas.
-
Binzey is always expanding our service area. if it looks like we do not service your area, please feel free to reach out at help@binzey.com
-
Corrugated cardboard boxes, flattened cardboard sheets, and other similar cardboard materials are accepted. Please ensure the cardboard is free of excessive contaminants.
-
If you set it out, we will take it!
-
Binzey aims to recycle as much collected cardboard as possible, contributing to environmentally responsible waste management.
-
Binzey provides cardboard collection services, even during rainy weather. To prevent damage from the elements, please ensure cardboard is placed outside for collection only on the designated pickup day.
Bin Bath
Here's how our Bin Bath service works: We provide a thorough cleaning for up to two of your trash bins, with the option to add more. To optimize our pressure washing schedule, all Bin Bath services take place on the first trash day of the month. Simply schedule your cleaning online or by phone. You'll receive an email notification approximately 15 minutes before our arrival. Our team will then professionally clean, sanitize, and deodorize your bins. Once the job is complete, you'll receive another email with a picture of your sparkling clean bins.
-
Enhance your Bin Valet service with the ultimate clean! Add a monthly Bin Bath subscription and enjoy 25% off for sparkling, fresh bins year-round.
-
Enjoy the convenience of regular bin cleaning with our monthly Bin Bath subscription, an easy add-on to your Bin Valet service. Each month, our expert Bin Bathers will meticulously power wash, sanitize, and deodorize your bins (up to 2), ensuring they stay fresh and hygienic all year round.
-
One Time Service $24.99
Our one-time Bin Bath service offers a thorough cleaning for your garbage bins, whenever they need a refresh. Our Bin Bathers will power wash, sanitize, and deodorize up to two bins, leaving them sparkling clean and eliminating unpleasant odors on a schedule that fits your needs.
-
Binzey Terms & Conditions of Service: Bin Bath Service
This is an agreement between you and Binzey LLC (and its affiliates, "Binzey" or "we"). Before using Binzey's Bin Bath service, please read these Binzey Terms and Conditions of Service, the Binzey Privacy Notice, and other applicable rules, policies, and terms on the Binzey website or available through your Binzey app (collectively, this "Agreement"). By using Binzey's Bin Bath service, you agree to be bound by these terms. If you do not accept these terms, you may not use Binzey's Bin Bath service.
Bin Bath Service Agreement
By using Binzey’s Bin Bath service, you agree to the following terms:
The Bin Bath service provides cleaning and sanitization of your waste and/or recycling bins at the specified address.
Bins must be empty on the scheduled service day.
You must ensure our team has safe and unobstructed access to the bins requiring service.
Binzey is not liable for any damage to bins that are already damaged prior to cleaning.
Payment must be made in advance through the Binzey website, or through a recurring subscription.
Binzey has the right to refuse service if the bins are not empty or deemed to contain hazardous materials.
By utilizing this service, you acknowledge and accept these terms.
Definitions
"Bin Bath" refers to the waste and recycling bin cleaning and sanitization service.
"Helpers" are people employed or contracted by Binzey LLC to provide the Bin Bath service.
Home Access
By subscribing to Bin Bath, you authorize Binzey and its helpers to access your property to clean your waste and recycling bins.
You confirm you have the right to grant this access.
Ensure Binzey or its helpers can access your bins on the scheduled service dates.
No credit or refund will be provided if access is not available or if the bins are not empty.
Service Details
Service days and times are subject to change due to holidays, weather, or unforeseen circumstances. Binzey will do its best to notify customers of any changes.
Binzey or its helpers will clean and sanitize your waste and/or recycling bins on your scheduled service day.
Bins must be empty on service day.
Service Commencement
Bin Bath service commencement will be scheduled after payment is processed and customer scheduling is completed.
Bin Access
You must ensure Binzey or its helpers have access to your bins on the scheduled service day.
This includes ensuring bins are left at the curb after being emptied by your trash removal company.
No service will be provided if helpers can not gain access, or if the bins are not empty, and no credit or refund will be given.
Binzey reserves the right to decline service for any reason, including but not limited to, bins containing hazardous materials
Pricing and Payment
Payment for Bin Bath services is due in advance when you book the service through the Binzey website, or through a recurring subscription. We accept major credit cards.
Cancellation and Refunds
Bin Bath service can be canceled with 24 hours notice.
Recurring subscriptions can be canceled at any time.
Responsibilities
Customer Satisfaction: If you are not satisfied with the service, notify Binzey within 7 days to resolve the issue.
Changes to Binzey
We may change, suspend, or discontinue Binzey at any time without notice.
Changes to this Agreement will be posted on the Binzey website.
Continued use of Binzey constitutes acceptance of the revised terms.
Contact Information
For help, contact Customer Service at help@binzey.com.
Disputes/Binding Arbitration
Any dispute arising from this Agreement or Binzey services is subject to binding arbitration and other terms in the Binzey Conditions of Use. By using Binzey, you agree to these terms.
Disclaimer
Binzey is not liable for any damage to bins that are already damaged prior to cleaning.
Binzey is not responsible for any damage to the customers property due to weather.
-
For monthly subscriptions, the service is performed on the first scheduled trash day of each month. One-time services are scheduled according to customer needs.
-
No, you do not need to be home. As long as your bins are accessible after they have been emptied by your regular waste collection service, we can perform the cleaning.
-
We use environmentally friendly cleaning solutions that are effective in killing bacteria and eliminating odors, while also being safe for the environment.
-
We clean standard residential garbage and recycling bins.
-
We clean standard residential garbage and recycling bins.
-
Yes, our high-pressure washing and sanitizing process effectively eliminates most odors. However, extremely stubborn odors may require repeated treatments.
-
We can not clean bins containing hazardous materials. All hazardous materials should be disposed of properly according to local regulations.
-
Please check our website to view our service area. if we do not show your area, please reach out to us via email at help@binzey.com
-
We will do our best to accommodate holiday schedule changes. Please contact us if your trash day is affected, and we will reschedule your service.
Trash Advanced
Here's how Binzey Trash Advanced services work: Binzey's Trash Advanced service simplifies waste removal with three options: Truckload Service for large debris piles, Large Furniture & Mattress Removal for bulky items placed outside, and Mid-Week Bin Pickup for next-day bin emptying scheduled by 5 PM the day before, all with email notifications before arrival and confirmation after removal; however, Binzey reserves the right to refuse or refund pickups not adhering to their guidelines, and oversized items may incur extra charges.
-
Trash piling up before your regular pickup day? No worries! Our Mid-Week Pickup service keeps your space clean and stress-free, ensuring your home or business always looks its best.
-
Say goodbye to that old couch or worn-out mattress without the hassle of hauling it yourself. Our team will carefully remove your unwanted furniture and mattresses, leaving you with one less thing to worry about.
-
Whether you're clearing out an entire house, garage, or just have a massive pile of debris, we'll load it up and haul it away, making your cleanout project a breeze. Up to 2 cubic yards
-
Binzey Terms & Conditions of Service: Trash Advanced Service
This is an agreement between you and Binzey LLC (and its affiliates, "Binzey" or "we"). Before using Binzey's Trash Advanced service, please read these Binzey Terms and Conditions of Service, the Binzey Privacy Notice, and other applicable rules, policies, and terms on the Binzey website or available through your Binzey app (collectively, this "Agreement"). By using Binzey's Trash Advanced service, you agree to be bound by these terms. If you do not accept these terms, you may not use Binzey's Trash Advanced service.
Trash Advanced Service Agreement
You agree to hire Binzey LLC to perform the trash removal services you select ("Trash Advanced Services").
You agree to pay Binzey in advance through the Binzey website for the Trash Advanced Services.
Service includes the removal of items as specified on the service request.
Definitions
"Trash Advanced" refers to Binzey's one-time trash removal services, as described on the Binzey website.
"Helpers" are people employed or contracted by Binzey LLC to provide the Trash Advanced service.
Service Details
See the Trash Advanced section of the Binzey website for details on the types of trash removal services offered, including Truckload Service, Furniture & Mattress Removal, and Mid-Week Bin Pickup.
Service days and times are subject to change due to holidays, weather, or unforeseen circumstances. Binzey will do its best to notify customers of any changes.
Service Commencement
Trash Advanced service commencement will be scheduled after payment is processed and customer scheduling is completed.
Pricing and Payment
See the Trash Advanced section of the Binzey website for pricing details.
Payment for Trash Advanced services is due in advance when you book the service through the Binzey website. We accept major credit cards.
Cancellation and Refunds
Trash Advanced services are non-refundable once rendered.
Responsibilities
Customer Satisfaction: If you are not satisfied with the service, notify Binzey within 7 days to resolve the issue.
Changes to Binzey
We may change, suspend, or discontinue Binzey at any time without notice.
Changes to this Agreement will be posted on the Binzey website.
Continued use of Binzey constitutes acceptance of the revised terms.
Contact Information
For help, contact Customer Service at help@binzey.com.
Disputes/Binding Arbitration
Any dispute arising from this Agreement or Binzey services is subject to binding arbitration and other terms in the Binzey Conditions of Use. By using Binzey, you agree to these terms.
Disclaimer
Binzey is not responsible for items left out for trash advanced services that are not listed on the service request.
Binzey is not responsible for damage to underground utilities that are not properly marked by the customer.
Binzey is not responsible for any damage to the customers property due to items that are removed during trash advanced services.
Binzey is not responsible for any fines that are applied by the city due to improper trash placement by the customer.
Binzey is not responsible for any damage to the customers property due to weather.
-
This service provides extra trash pickup for overflow situations, addressing needs beyond regular scheduled pickups. Also removing bulky items.
-
To ensure proper and safe disposal, we cannot accept the following items:
Dirt or Compost
Liquids
Paints
Batteries
Tires
Drums
Appliances
Hazardous waste
-
If the items to be disposed of will be larger than a truck load, please refer to Binzey’s Big Haul service to rent a 15 yard dump trailer.
-
It is best to have these items outside in an easily accessible area. If you require assistance removing large items from your home, please contact us directly at help@binzey.com or (989) 998-2469 (BINZ)
-
When scheduling your Trash Advanced service, you will choose your desired date. If a different pick up date is required, we will contact you at your desired contact.
-
Contact Binzey customer support as soon as possible to report a missed pickup.
-
All Binzey services are on the website. if you can not find a service you are looking for, you can Contact Binzey customer support to setup new services at help@binzey.com
Terms and Conditions
Binzey Terms & Conditions of Service
This is an agreement between you and Binzey LLC (and its affiliates, "Binzey" or "we"). Before using Binzey, please read these Binzey Terms and Conditions of Service, the Binzey Privacy Notice, the Binzey Recurring Payment Terms and Conditions, and other applicable rules, policies, and terms on the Binzey website or available through your Binzey app (collectively, this "Agreement"). By using Binzey, you agree to be bound by these terms. If you do not accept these terms, you may not use Binzey.
Service Agreements
Bin Valet Service Agreement
You agree to hire Binzey LLC to manage your waste and recycling cans at the specified address. You agree to pay Binzey in advance for the service period selected.
Trash Advanced Service Agreement
You agree to hire Binzey LLC to perform the trash removal services you select ("Trash Advanced Services"). You agree to pay Binzey in advance through the Binzey website for the Trash Advanced Services.
Big Haul Service Agreement
By using Binzey’s Big Haul service, you agree to the following terms:
The Big Haul service provides a level trailer load for the removal of trash or debris. The trailer is not to be filled higher than the side walls of the trailer.
You are responsible for loading the trailer yourself in a safe and secure manner.
You must provide Binzey with appropriate notice regarding when you would like the trailer picked up. A minimum of 24 hours notice is required.
If you tow the trailer for any reason, you assume full responsibility for any damages incurred for the duration of your rental. You are responsible for any tickets or fines that are acquired while the trailer is in your care.
Binzey is not responsible for any injuries sustained while loading and/or unloading items into the trailer. Please load responsibly.
Binzey is not liable for any damages to other property or vehicles due to the misuse or negligence of the renter.
Payment must be made in advance through the Binzey website.
The customer is responsible for any over weight fees that may be incurred at the landfill.
Prohibited items include but are not limited to: hazardous materials, paint, tires, and chemicals. A list of prohibited items can be viewed on the Binzey website.
The trailer must be placed on a solid level surface.
Trailer placement is at the drivers discression, and the driver has the right to refuse placement if the location is deemed unsafe.
Any damage to driveways or property due to trailer placement is the customers responsibility.
By utilizing this service, you acknowledge and accept these terms.
Super Scoopers Service Agreement
By using Binzey’s Super Scoopers service, you agree to the following terms:
The Super Scoopers service includes the removal and haul-away of pet waste from your property.
By subscribing to Super Scoopers, you give Binzey the right to enter your property to complete the task as expected.
You must ensure our team has safe and unobstructed access to the areas requiring service. This includes unlocking gates, and restraining pets.
Binzey is not liable for any damage to gates, yards, pets, or other property while performing this service, unless due to gross negligence on the part of Binzey.
Either party may terminate the service at any time with 24 hours notice.
Payment must be made in advance through the Binzey website, or through a recurring subscription.
Super Scoopers service does not include the removal of pet waste inside of the home.
Super Scoopers service is limited to the removal of dog feces. Cat feces inside of litter boxes is not included.
By utilizing this service, you acknowledge and accept these terms.
Cardboard Courier Service Agreement
By using Binzey’s Cardboard Courier service, you agree to the following terms:
The Cardboard Courier service includes the collection and removal of flattened cardboard boxes from your designated collection point.
Cardboard must be flattened and bundled.
You must provide Binzey with clear and accessible collection point.
Binzey is not responsible for cardboard that is wet, or heavily soiled.
Payment must be made in advance through the Binzey website, or through a recurring subscription.
Binzey has the right to refuse service if the cardboard is not properly prepared.
By utilizing this service, you acknowledge and accept these terms.
Bin Bath Service Agreement
By using Binzey’s Bin Bath service, you agree to the following terms:
The Bin Bath service provides cleaning and sanitization of your waste and/or recycling bins at the specified address.
Bins must be empty on the scheduled service day.
You must ensure our team has safe and unobstructed access to the bins requiring service.
Binzey is not liable for any damage to bins that are already damaged prior to cleaning.
Payment must be made in advance through the Binzey website, or through a recurring subscription.
Binzey has the right to refuse service if the bins are not empty or deemed to contain hazardous materials.
By utilizing this service, you acknowledge and accept these terms.
Definitions
"Bin Valet" refers to Binzey's can management service, including the Binzey app and related services.
"Big Haul" refers to the trailer rental trash and debris removal service.
"Super Scoopers" refers to the pet waste removal and haul away service.
"Cardboard Courier" refers to the cardboard box removal service.
"Trash Advanced" refers to Binzey's one-time trash removal services, as described on the Binzey website.
"Software" means all software (including updates) and related documentation provided for use with Binzey.
"Helpers" are people employed or contracted by Binzey LLC to provide the Bin Valet, Big Haul, Super Scoopers, Cardboard Courier and/or Trash Advanced services.
Home Access
By subscribing to Bin Valet, Super Scoopers or Cardboard Courier, you authorize Binzey and its helpers to access your property to take out and return your waste and recycling cans, to remove pet waste, or to collect cardboard. You confirm you have the right to grant this access. Ensure Binzey or its helpers can access your cans, pet waste areas or cardboard on the scheduled service dates. No credit or refund will be provided if access is not available.
Service Details
All Services:
Service days and times are subject to change due to holidays, weather, or unforeseen circumstances. Binzey will do its best to notify customers of any changes.
Bin Valet Service Details
Service days and times are subject to change due to holidays, weather, or unforeseen circumstances. Binzey will do its best to notify customers of any changes.
Binzey or its helpers will take out your waste and recycling cans the evening before your designated trash day and return them the evening after pick-up.
Binzey will manage up to 2 bins per week, totaling 8 bins per month. More than 2 bins will be a separate charge.
Trash Advanced Service Details
See the Trash Advanced section of the Binzey website for details on the types of trash removal services offered, including Truckload Service, Furniture & Mattress Removal, and Mid-Week Bin Pickup.
Big Haul Service Details
See the Big Haul section of the Binzey website for details on the trailer rental service.
Super Scoopers Service Details
See the Super Scoopers section of the Binzey website for details on the pet waste removal service.
Cardboard Courier Service Details
See the Cardboard Courier section of the Binzey website for details on the cardboard removal service.
Service Commencement
Your Bin Valet service will begin on your next scheduled waste collection day in the upcoming week. For example, if you sign up on a Monday and your regular trash pickup is on Fridays, your Binzey service will start the following Friday, not the Friday of the same week you signed up. This allows us time to properly integrate your information into our system, optimize our routes for efficient service, and coordinate with our team. Please allow 24-48 hours for payment processing. You will receive a confirmation email with your service start date. Service commencement may be delayed in rare cases due to unforeseen circumstances. Big Haul, Super Scooper, and Cardboard courier service commencement will be scheduled after payment is processed and customer scheduling is completed.
Can/Area Access
You must ensure Binzey or its helpers have access to your cans, pet waste areas or cardboard on the scheduled service day. This includes providing gate entry codes, lock combinations, and relocating pets. No service will be provided if access is blocked, and no credit or refund will be given. Binzey reserves the right to decline service for any reason.
Pricing and Payment
General: All prices are subject to change.
Bin Valet: You agree to pay Binzey the current fee for the service period selected (monthly, semi-annual, quarterly or yearly) plus applicable taxes. Binzey may change the fee at any time with 2 months' notice. If you do not agree with the new fee, you can cancel the service. Service is billed at the beginning of each service period on a recurring basis. Billing continues until you cancel the service. All applicable taxes will be added to the service fee
Trash Advanced: See the Trash Advanced section of the Binzey website for pricing details. Payment for Trash Advanced services is due in advance when you book the service through the Binzey website. We accept major credit cards.
Big Haul: Payment for Big Haul services is due in advance when you book the service through the Binzey website. We accept major credit cards.
Super Scoopers: Payment for Super Scoopers services is due in advance when you book the service through the Binzey website, or through a recurring subscription. We accept major credit cards.
Cardboard Courier: Payment for Cardboard Courier services is due in advance when you book the service through the Binzey website, or through a recurring subscription. We accept major credit cards.
Cancellation, Transfers, and Refunds
Bin Valet: You may cancel your Bin Valet service at any time. All payments are non-refundable. You may transfer or gift your remaining service to another party within our service area. To cancel, transfer, or gift your service, please contact customer support.
Trash Advanced: Trash Advanced services are non-refundable once rendered.
Big Haul: Big haul service is non-refundable once the trailer has been delivered.
Super Scoopers: Super Scoopers service can be canceled with 24 hours notice. Recurring subscriptions can be canceled at any time.
Cardboard Courier: Cardboard Courier service can be canceled with 24 hours notice. Recurring subscriptions can be canceled at anytime.
Responsibilities
Pets: You are responsible for restraining your pets.
Vehicles: Binzey is not responsible for any damage caused to vehicles by waste or recycling cans, or the Big Haul trailer.
Safety: You must maintain code compliance with city regulations, such as fencing and gates.
Customer Satisfaction: If you are not satisfied with the service, notify Binzey within 7 days to resolve the issue.
Changes to Binzey
We may change, suspend, or discontinue Binzey at any time without notice. Changes to this Agreement will be posted on the Binzey website. Continued use of Binzey constitutes acceptance of the revised terms.
Contact Information
For help, contact Customer Service at help@binzey.com.
Short-Term Rental Liability
If the property is used for short-term rentals, Binzey is not liable for any fines or penalties from the Homeowner Association (HOA) related to trash can management. The customer is responsible for following all HOA rules.
Disputes/Binding ArbitrationAny dispute arising from this Agreement or Binzey services is subject to binding arbitration and other terms in the Binzey Conditions of Use. By using Binzey, you agree to these terms.
Disclaimer
Binzey is not responsible for damage to waste or recycling cans or property due to acts of nature, fire, vandalism, misuse, or abuse. Binzey is also not liable for damage to vehicles caused by waste or recycling cans, or the Big Haul trailer.
Binzey is not responsible for items left out for trash advanced services that are not listed on the service request.
Binzey is not responsible for trash that is not removed by the city, due to city regulations.
Binzey is not responsible for damage to underground utilities that are not properly marked by the customer.
Binzey is not responsible for damage to personal items that are placed in the Big Haul trailer.
Binzey is not responsible for any damage to the customers property due to items that are removed during trash advanced services.
Binzey is not responsible for any damage to pets that are not properly restrained during services.
Binzey is not responsible for any items that are placed in the customers trash cans by a third party.
Binzey is not responsible for any fines that are applied by the city due to improper trash placement by the customer.
Binzey is not responsible for any damage to the customers property due to weather.
Binzey is not responsible for damage to cardboard boxes due to weather.
Binzey is not responsible for any damage to the customer's property due to the placement of cardboard boxes.
Binzey is not responsible for any damage to the customers property due to the removal of pet waste.
Binzey Terms & Conditions of Service
Agreement between you and Binzey LLC.
By using Binzey, you agree to be bound by these terms.